How do I quickly diagnose field timesheet discrepancies?

Run analytics to detect recurring patterns, normalize inputs at a single point (start_time,end_time,job_code,shift_code,holiday_flag,fringe_code), auto-compare actual to scheduled shifts (flag >15 minutes), route exceptions to a triage→supervisor→payroll workflow with a named owner and SLA and aim to resolve 90% within 1 business day.

What fields should the timesheet triage form capture?

Keep it short and auditable: timesheet_id,crew_id,feed_id,detected_issue,proposed_fix,reason_code,approver_id,SLA_deadline,evidence_link; each change must create a compensating transaction rather than overwrite the original record.

How do I ensure shift and holiday pay logic is applied correctly?

Translate policy into explicit machine rules (eligibility, rate sources, thresholds, precedence), validate holiday dates and worker eligibility against a maintained holiday list, automate reconciliation of hours to paid types and route exceptions for root-cause review, and run roll-forward tests on historical cases before deployment.

What daily data quality checks should we run?

Run checks for missing or invalid start_time/end_time, negative hours, shift_code not in the policy table, job_code not mapped to class_code, and holiday_flag mismatches. Failures should generate a ticket with an assigned owner and SLA.

How should immutable audit trails and rollbacks be implemented?

Record approver_id,reason_code,prior_value,timestamp and evidence_link for every change; implement reversible changes via compensating transactions instead of overwrites and retain records for three years to satisfy audit and compliance requirements.

What are the steps to correct and resubmit Wisconsin Certified Payroll Reports (CPR)?

Verify prerequisites (hours,fringe,class_code mappings), reconcile payroll to CPR, define resubmission scope keeping originals distinct, test fixes in staging, submit live and capture submission ID/acceptance, retain receipts and evidence, and schedule a follow-up audit within 30 days; target typical resubmissions within 5 business days from discovery.

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Certified payroll reports rejected due to ServiceTrade API export errors, forcing resubmissions and compliance delays in ADP, Paycom, or Paylocity payroll integrations.

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People Ops Supervisor Playbook — Step-by-Step Fix for Field Timesheet Discrepancies, Shift & Holiday Pay Logic, and Wisconsin Certified Payroll Resubmission

Posted on December 28, 2019 in union agreements public works | Topics Contained

People Ops Supervisor Playbook: Diagnose timesheet discrepancies, align shift/holiday pay logic, and securely resubmit Wisconsin CPR with tight SLAs and immutable audit trails.

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People Ops Supervisor Playbook — Step-by-Step Fix for Field Timesheet Discrepancies, Shift & Holiday Pay Logic, and Wisconsin Certified Payroll Resubmission

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